Frequently asked questions
Are deaths of outpatients or patients in home care programs included?
No. However, the mortality review team may choose to undertake the mortality review process in these cases. Although not in scope for 2008 this area is under consideration for future updates of this policy.
Can a sentinel event be identified through a mortality review process?
Yes. If following categorization and further investigation a death is found a preventable or falls within the definition of a sentinel event it must be notified as such. Sentinel Event Policy and process will apply.
How will we know whether a WAASM audit has been completed so we know we are compliant with WARM?
WAASM provides all surgeons with a copy of the status of their audits on a quarterly basis. Hospitals should obtain written confirmation from surgeons to confirm that an audit has been completed.
Is there a specific format for Area Health Services / Hospitals to provide a WARM report?
Cumulative WARM reports are required on a quarterly basis (financial year). Timelines and due dates are also provided. You can view a template in the reporting section of WARM.
We have an established death review system. Why do we need to change?
If your system meets the minimum standards in the policy you do not need to change.
Are there any guidelines to help us in conducting a detailed review?
Yes. Please read our Clinical Incident Investigation Standard (PDF 51KB) which outlines minimum requirements for the investigation of serious clinical incidents.
What can I tell a patient’s relatives about WARM?
- The Office of Safety and Quality in Healthcare encourages disclosure
- WARM and its processes are relevant to relatives
- Investigations conducted under privilege may be restricted. Check with Legal Services, Riskcover or your hospital insurer before disclosing information


