Resources and reports
- The Western Australian Government Complaints Information Site (external website)
- Whole of Government Complaint Management Strategy (PDF 39KB)
- Western Australian Complaints Management Policy: Driving Quality Improvement by Effective Complaints Management (PDF 202KB)
- Metropolitan Hospital and Health Service Annual Complaints Report 2002 - 2003 (PDF 557KB)
- Metropolitan Hospital and Health Service Annual Complaints Report 2003-2004 (PDF 371KB)
- WA Country Health Service Annual Complaints Report 2003-2004 (PDF 300KB)
- Department of Health Annual Complaint Report 2003-2004 (PDF 403KB)
- Department of Health Annual Complaint Report 2004-2005 (PDF 304KB)
- National Better Practice Guidelines on Complaints Management for Health Care Services (PDF 59KB)
- National Complaints Management Handbook for Health Care Services (PDF 503KB)
File Formats
Some documents for download on this website are in a Portable Document Format (PDF). To read these files you might need to download Adobe® Acrobat Reader.